Customer Support
Context Help
If you feel lost inside our web hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each page. A pop-up window will open. It contains exhaustive info about all the operations that you can perform on the page in question. Each context menu shows up on the very same page so that you can swiftly get back to your work.
Video Tutorials
We have a huge variety of instructional video clips explaining how to use our hosting Control Panel. They're created for those of you who want to see how things are getting done rather than just reading articles. Thus, anyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step video tutorials.
F.A.Q.
If you can't discover the answer you are looking for, take a glance at our extensive Frequently Asked Questions database, which comprises questions asked by actual users and provides practical solutions. We periodically update our Frequently Asked Questions section with new questions & answers in order to embrace all the new additions and innovations associated with our platform.
Ticketing System
If you still can't find the solution you are looking for in the FAQ section either, you can touch base with our excellent team of tech support engineers available 24x7 and ready to assist you with any issue. Each trouble ticket you send will be replied to in less than 1 hour (the average ticket response time being approximately twenty mins), so you won't have to wait a long time to get your question answered.
